Delivery
|
|
Delivery coverage of Craft-Beer.com.my currently only covers JB, Kulai, Senai, Pasir Gudang and Masai only. However, we're constantly trying to extent our delivery coverage throughout Malaysia, so stay tune for coverage updates only at Craft-Beer.com.my. |
|
|
Delivery Info
|
-
Shipping costs vary according to weight of package(s).
-
By the act of purchasing products from Craft-Beer.com.my the buyer authorizes Craft Beer to deliver the product ordered to their premises at anytime, unless stated otherwise.
-
If you are getting an error message at checkout, it is likely because we do not ship to your location. We apologize for the inconvenience but we are constantly trying to extent our delivery coverage throughout Malaysia.
-
It is strongly preferred that you provide a business address for delivery so someone can sign for the package. Packages will not be left without a signature and we will not ship to P.O. boxes.
-
Any address change requests going forward need to be made promptly and extra charges may or may not incur depending on the delivery status of the buyer's product.
|
|
|
Self Collection
|
|
Hooray! If you can't wait to get your hand on our hand picked product, we also allow self-collection at Taman Mount Austin. |
|
|
Damages or Other order issues
|
-
Beers in factory-sealed/closed boxes will likely need to be removed for shipping purposes.
-
Our ultimate goal is to ensure your items arrive in perfect condition. Our delivery services is proven to be extremely dependable. In the event a package damage before it reaches your hand, we will process your replacement order.
-
Please check your orders immediately upon delivery. Items must be reported as missing or incorrect within 14 days of the date of delivery to the recipient.
-
Keep in mind that we have the rights to consider eligibility for a re-delivery of an item or a partial refund on a case-by-case basis.
|